Before COD (Commercial Date Operation) Involvement in setting up of the CCP/PCP. Responsible for a team of CCP Traffic Controllers, work permits officers, station managers and station masters. Assist in the recruitment of the CCP staff as per the hiring plan. Manage the writing of CCP procedures in normal, degraded and emergency situations for the CCP Division. Supervise the training of all CCP Traffic Controllers, work permits officers, station managers and station masters. Organise in detail, the daily role for the CCP team. Take appropriate decisions in case of any deviation from the planned programme. During ETR (Empty Trial Running): Participate in the definition of the ETR programme. Organise the role of the CCP Division during ETR. Undertake own analysis of ETR results. Participate in the overall analysis of the results, with other Operation team members. After COD (Commercial Date Operation): Assign and monitor role of all employees in the CCP. Directs the reviews and analysis of operation and monitor system performance to identify and solve problems and ensure efficient and cost effective operations. Evaluate performance of the CCP to ensure conformance with the organization goals and objectives and eliminate impediments to peak performance. Direct the availability and assignment of CCP employees and other resources to ensure that service objectives are achieved within budgetary constraints. Direct employee compliance with policies, procedures and practices. Direct all operation during train/station evacuation like contacting the local emergency services, informing maintenance managers, informing immediate superiors, direct Station Controllers, Train Pilots, keep monitoring the situation through feedbacks and take corrective actions. Prepare reports, correspondences, standard operating procedures and time tables. Interact with various direction and outside agencies to coordinate schedule and procedural changes and ensure quality service. Assist in the preparation of the direction operation budget. Oversees employees for startup operations of new lines that include testing and delivery of revenue service. Maintain support and promote a safe work environment while complying with all of Metro Operation safety rules, policies and procedures. Communicate and implement safety rules, policies and procedures in support of the Organizations safety vision and goals and maintain accountability for the safety performance of all subordinate employees.
B.Sc. in Engineering (Electronics/ Power Supply / Computer Science).
English language (Fluent). Drafting operation rules & procedures. Drafting training documentation. Developing cooperative relationships with internal and external actors. Having strong oral and written communication skills. Management skills.
2-5 years’ experience of extensive proven gained in a railway operation or similar environment. Demonstrated knowledge and skills in managing and developing team effectively and a large operational workforce (human, social, organisation and technical). Preferred minimum experience of at least 3-5 years in frontline operations or CCP. Previous experience of setting up processes and training.
We operate and maintain urban and intercity transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on our networks.
Our parent company, RATP, is the transportation operator for Paris and the surrounding region. It ensures 12 million trips a day on one of the world’s densest and most multi-modal transportation network.
As the world’s fifth-largest transportation company, RATP Group runs and maintains tens of thousands of kilometers of subway, bus, tram, and urban or intercity rail lines around the globe.
Every day we innovate for smarter, more sustainable cities by designing, operating and maintaining networks for the well-being of our passengers. Our key words: passion and determination.