Call Center Agent | Jobs in Dubai, UAE by RTC-1 Employment Services

Answer phones from customers professionally and responding to customer inquiries and complaints

Handle and resolve customer complaints regarding product sales to customer service problems

Identify, escalate priority issues and reporting to the high level management

Route inbound calls to the appropriate resources

Position Title: Call Center Agent

Employment Type: Full Time

Salary: up to 5,000 AED all-inclusive depending on experience and qualifications

Job Location: Karama, Dubai, UAE

About the Client:

The hiring company is one of the leading dental healthcare provider in Dubai, currently they have five branches that offers high quality dental care

Job Role:

Answer phones from customers professionally and responding to customer inquiries and complaints

Handle and resolve customer complaints regarding product sales to customer service problems

Identify, escalate priority issues and reporting to the high level management

Route inbound calls to the appropriate resources

Requirements:

Male/Female, 38 years old and below

Open to Any nationals, preferably Filipino

Bachelor’s Degree in any related course

Minimum 2 years of experience as a Call Center Agent/Customer Service Representative in a dental services

Dentist without license is an advantage

Excellent communication skills

Ability to provide outstanding customer service support

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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